45 pieces of flair

[substitute]

UPSELL, you little bastards.

Comments

* scromp falls over

[scromp.livejournal.com]

"I don't think people appreciate that," Chittum said. "If our customers wanted a large, they'd ask for a large."

YOU DON'T SAY

[yoscott.livejournal.com]

chittum is such a Roanoke name too.

southwest roanoke can die. buncha preps word out yo

[pbd.livejournal.com]

As a bartender, I found a way around upselling by just putting the more expensive liquor in the drink whether the customer asks for it or not. The managers don't know what goes into a lemon drop and cosmo anyway. Everyone is happy even though it is for the wrong reasons.