substitute: (mactonight)
substitute ([personal profile] substitute) wrote2004-07-13 10:47 pm

45 pieces of flair

UPSELL, you little bastards.

* scromp falls over

[identity profile] scromp.livejournal.com 2004-07-14 05:19 am (UTC)(link)
"I don't think people appreciate that," Chittum said. "If our customers wanted a large, they'd ask for a large."

YOU DON'T SAY

[identity profile] yoscott.livejournal.com 2004-07-14 07:28 am (UTC)(link)
chittum is such a Roanoke name too.

southwest roanoke can die. buncha preps word out yo

[identity profile] pbd.livejournal.com 2004-07-14 08:14 am (UTC)(link)
As a bartender, I found a way around upselling by just putting the more expensive liquor in the drink whether the customer asks for it or not. The managers don't know what goes into a lemon drop and cosmo anyway. Everyone is happy even though it is for the wrong reasons.