substitute

This pamphlet was distributed at a shopping mall by the artist. It is an instruction manual of sorts, done in DMV/air safety style, showing exactly how a day at the mall should go.

It's the work of Packard Jennings, for whom I would like to buy a beer.

His next project needs lots of business reply envelopes, since it's intended as an instruction manual for the hapless drones who work processing mail for large companies.