medical plans are fun

[substitute]

My health plan has a website on which I may see my information, including claims and how my flexible spending account is going. Yay. Let's go look and see what FSA claims are outstanding and how much cash I might get soon. Click.

"The information you've requested is unavailable Monday - Friday 10pm - 7am, Saturday 8pm - 7am, and Sunday 6pm - 7am (all times are eastern standard time). We are sorry for this inconvenience."

What the fuck. Do the Insurance Web Gnomes go home, or something?

Comments

Tubed

[nebris.livejournal.com]

Okay, am I stating the obvious here that this rather defeats the entire idea of websites? Who came up with this, Ted Stevens?

~M~

[kiteflier98.livejournal.com]

What the fuck. Do the Insurance Web Gnomes go home, or something?

I find the way you put this quite amusing. I'm sorry that you have to put up with this crap, though.

[nikolasco.livejournal.com]

What the fuck. Do the Insurance Web Gnomes go home, or something?
The damn web servers unionized and demanded a 99 hour work week.

[ahhhlisaaah.livejournal.com]

This makes me laugh...it reminds me of how lactation (breastfeeding)services run at some hospitals. At the one I work at, we have lactation help seven days a week. At other hospitals, they only have help, say, Tuesday through Thursday...because...what, babies don't eat Friday through Monday????

What the

[citizenx.livejournal.com]

Fellas, fellas, fellas. Even Overheard in the Office doesn't pull that "only available at certain times" bullshit anymore. If they managed to get their act together, so can you.