especially for nickjb and rroseselavyoui!

[substitute]

At only $9.98 from Powell's, this essential follow-up to your training is a STEAL!:



FISH TALES!

Comments

[trinx.livejournal.com]

1. my company uses this strategy for customer service

2. if you go to pike place market in seattle, you can buy this at the fish market (it is based on their approach to customer service.. there's also a video, which i have had the pleasure of watching)

3. I AM FISH! they called me miss fish for a year or so after my store got the fish award for best attitude two years in a row :)

feesh

[substitute.livejournal.com]

Both Nick and Alisa had to suffer through this reedutainment nightmare at their jobs. It's a plague on society.

The actual fish market is cool though.