sometimes, apple...

[substitute]

my powerbook's keyboard is trashed. i am getting a macbook from work, but dunno exactly when. i can barely get anything done. so I make an appt at the apple store, but i dunno how much it will cost or whether my laptop will disappear to texas for a week, making it all useless

there is no way to find out how much it costs to replace this keyboard, whether they have the part, or whether they even do that inhouse without making an appt and speaking to a "genius" in person. fuck you apple. i can call your store and they are not allowed to tell me whether it's worth while to drive across town.

Comments

[scromp.livejournal.com]

I get stuff like that from pbfixit if I'm paying myself..

[dr-strych9.livejournal.com]

If it's the keyboard, that's pretty easy to fix in the store on a Powerbook. If it's the keyboard. On the MacBook, not so easy.

[substitute.livejournal.com]

solution: usb keyboard until my new macbook pro arrives

[kineticfactory.livejournal.com]

Are there any third-party Apple shops in your area which do Apple warranty repairs? I've found those usually offer better service than Apple's own stores.

Failing that,
some tips on jumping the queue at the Genius Bar.