I've now had two drives go soles-up on my G4 laptop. It's depressing. They're heavy but it turns out they're not robust.
I can't afford this. I may have to quit buying Apple stuff - particularly anything portable - if the quality control continues to be poor. Nice design is great only if the product fucking works. Otherwise it's a beautiful white toilet seat.
I won't deal with the Genius Bar. I can't. Even if they were nice, I couldn't deal with a customer service organization that has ON A BIG SIGN that floats over their heads the implication that they're organically vastly more intelligent than I am. It's a license to condescend and give you the old warranty fuckaround. So I go to an 'authorized' apple dealer/fixer down the road. I think they're actually slightly more expensive, but at least I can talk directly to their repair guy ("Omar") and get answers that aren't defensive.
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Date: 2006-09-14 03:06 pm (UTC)I can't afford this. I may have to quit buying Apple stuff - particularly anything portable - if the quality control continues to be poor. Nice design is great only if the product fucking works. Otherwise it's a beautiful white toilet seat.
I won't deal with the Genius Bar. I can't. Even if they were nice, I couldn't deal with a customer service organization that has ON A BIG SIGN that floats over their heads the implication that they're organically vastly more intelligent than I am. It's a license to condescend and give you the old warranty fuckaround. So I go to an 'authorized' apple dealer/fixer down the road. I think they're actually slightly more expensive, but at least I can talk directly to their repair guy ("Omar") and get answers that aren't defensive.